Contact. One address for each kind of question.
We answer by email. Support aims to answer within 2 working days.
Support
Something does not work, or you have a question about your account or an app.
Name the app and copy the message you see, with its reference if it shows one.
Sales
A question before you start, the Enterprise plan, or limits beyond the plans.
Billing
An invoice, a payment or a refund.
Name the team and the number of the invoice.
Security
A vulnerability in the platform or in this site.
Abuse
An app hosted here that does harm: phishing, malware, spam, or content that breaks the law.
Send the address of the app and what you saw.
Privacy
A question about your personal data, or a request to see, correct or delete it.
Legal
Legal notices, copyright complaints and requests from authorities.
The company
The company that runs Orbit:
Example Hosting, Inc.123 Example Street, Suite 100Wilmington, DE 19801United StatesThere is no contact form and no phone line. Email keeps a record that both sides can go back to.
Draft. The company details and the answer time on this page are placeholders until launch, and the addresses may not be read yet.